Frequently Asked Questions

What do I do with my new plant once I unpack it?

We package our plants with care. Assess the moisture level of the soil by placing your finger in about 2 inches. If it is dry, give it a drink. Place your plant where you want it but be mindful that the sun can burn.

When can I repot my new plant?

We suggest giving your plant time to get used to its new environment (at least two weeks).

What if something is wrong with my plant when it arrives?

Sometimes things happen and we want our customers to be happy with their purchase. Please contact us so we can make things right.

How can I learn more about plants?

Engage with Familyplants on social media or visit our vlog!